The Loan and Mortgage Administration Centre (LAMAC) is a trading name of Gemini Consultants Ltd. Since 1989, over 150 commercial and public sector organisations have chosen LAMAC to service their mortgage, loan and collections portfolios.
LAMAC’s aim is to provide a consistently high level of service by understanding its customers’ needs and ensuring that its employees are adequately trained and supported to meet those needs promptly and efficiently.
LAMAC is regulated by the Financial Conduct Authority (www.fca.org.uk) and supports its principle that firms ‘must pay due regard to the interests of their customers and treat them fairly’. Accordingly, LAMAC endeavours to incorporate this principle in all its systems and processes, thereby delivering its services in a manner which leaves customers confident that they are dealing with a firm where their fair treatment is central to its business culture.
To read more about how LAMAC aims to treat its customers fairly, please click here.
LAMAC continually reviews its working practices to ensure that its services are being delivered to its customers as they have been led to expect, and where it becomes evident that this has not been the case, immediate remedial action will be taken.
Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up with repayments on your mortgage or any other debt secured on it.